Privacy statement & policy
Purposes of processingWe process your personal data for various purposes. Below we specify which personal data we process for each purpose, on what basis and how long we store this personal data. Visiting our website By visiting our website, you may automatically provide us with some technical information transferred by your web browser. This automatic transfer includes the following categories of personal data:
- Public IP address of your device;
- Requested page and time;
- ‘User agent’ information, which typically includes information such as your operating system and browser type, version and language.
These kinds of personal data are necessary to enable you to access the website, or to correctly load its content. In some cases, the processing is based on your consent. In addition, we have a legitimate interest to enable you to properly access and use our website and its features. With this information we safeguard the security of our website, find and fix ‘bugs’ and make other improvements on our website.
The aforementioned personal data may be stored for a period that is reasonable for the purposes described above. Such personal data is normally stored for no longer than one month. An exception may apply if we are legally required to store this personal data (for example if we are legally compelled to do so by a competent authority), or if we need it as proof (for example of an attempt to compromise the security of our website).
Contacting us and requesting services or information from us
We publish our contact details and a contact form on our website, to enable you to contact us with a question or request for a demo. In this case, any information that is provided by you is used to respond to your question or request. This information often includes identification and contact information (e.g. first and last name, email address, phone number and job title).
We process this personal data for the proper execution of a contract or entering into a contract with you or your organisation. The personal data is stored as long as the correspondence is ongoing.
Contracting and provision of services
When you (on behalf of your organisation) proceed to request, purchase and/or use any of our products and/or services, further information may be requested from you or your organisation (such as bank account information and other information for invoicing and payment). In this case our grounds for processing are the proper execution of a contract or taking steps prior to entering into a contract with you or your organisation. When we provide our products and/or services to you, we may process other relevant information, such as:
- Login information related to your user account: (user) name, e-mail address, password, security question and answer, connection times, etc.;
- Complaints or feedback via our support channels on your Wolters Kluwer experience, comments, suggestions, testimonials and any other feedback.
Should you apply for a job at Wolters Kluwer, then we will process all the information you provide us with, for example the personal data on your CV and/or supporting letter.
Our legal ground for processing your information in the context of your application for a job with us is the execution of the contract, considering entering to this contract falls within this legal ground.
Your personal data is stored for 4 weeks after the application process has ended. If you have given us permission to store your personal data for a longer period, we may store your personal data for up to 1 year after the application process has ended.
Sharing your personal data by Wolters KluwerWolters Kluwer may share your personal data with its parent companies, sister companies and subsidiaries within its group and third parties as far as this is necessary for the execution of the contract and/or to comply with statutory obligations. If we need to engage any external party to process your personal data, we make sure that party agrees to the necessary personal data protection obligations in order to protect your personal data
Your rightsThe GDPR provides you with the following rights:
- The right of access to and/or correction of your personal data;
- The right to delete your personal data from our systems and/or restrict us from executing certain processing activities;
- When we process your information based on your consent, then you always have the right to revoke such consent;
- The right to transfer your personal data to another organisation (‘right to data portability’);
- The right to object to certain types of processing.
SecurityTo optimally protect your personal data, Wolters Kluwer takes appropriate measures and applies best practices to prevent loss, misuse, disclosure, unauthorised access or alteration of your personal data. For example:
- Our hosting provider is ISO 27001 certified;
- Laptops and phones of our employees are password-protected and encrypted;
- Our physical premises are secured using measures such as access chips;
- Access to personal data and systems is restricted on need-to-know basis;
- Online personal data transfer is protected using Transport Layer Security (TLS) technology.
|Company name:||Wolters Kluwer Nederland B.V.|
|Address:||Jollemanhof 8, floor 1 1019GW, Amsterdam, The Netherlands|
|Telephone number:||+31 (0)20 33 01 682|